Hospitality Customer Success: Onboarding & Matchmaking

Company: Candidhospitality
Apply for the Hospitality Customer Success: Onboarding & Matchmaking
Location: Birmingham
Job Description:

Candid Operator in Birmingham is seeking a Customer Success Manager to be the first voice our hospitality operators hear. You’ll own onboarding, troubleshoot matching issues, and perform regular account health checks to boost match quality and fill roles faster.

In this startup-friendly role, you’ll be brave enough to challenge assumptions, be speedy and caring, and help us win together as we scale our platform in the hospitality sector.

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Posted: October 15th, 2026