Shift Lead: Lead a Team to Elevate Customer Care

B&Q Warrington is seeking a Shift Lead to oversee daily store operations, ensuring safety and an excellent customer experience. The role covers peak hours and requires you to deploy colleagues, respond to inquiries, and manage end-to-end shift activities.

You’ll be the heartbeat of the store during your shift, driving visibility, engagement, and a welcoming environment for customers and colleagues alike, with a focus on teamwork and compliance.

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