Hotel Night Duty Manager – Guest Experience

Hilton Birmingham is seeking a Nights Supervisor/Duty Manager to lead the overnight team, uphold service standards, handle guest enquiries, oversee night audits, and ensure security.

The role requires previous hotel reception or guest-facing experience, strong communication, attention to detail, problem-solving, and a team spirit to keep operations smooth through the night. On-site role with benefits including room discounts and development opportunities.

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