Company: WNS
Location: Ipswich
Job Description:
WNS is seeking an Out of Hours Team Leader – Operations to guide a 10–18 strong team across twilight and weekend shifts. The role anchors in a fast-paced motor insurance/TPA environment, delivering excellent service while meeting client expectations.
You will lead, coach and assess performance, drive engagement and ensure adherence to SLA/KPI targets. The position offers hybrid working options with strong development opportunities within a global services group.
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Posted: October 15th, 2026