Telecare Technical Advisor — Remote & On-Site Support

Company: People First
Apply for the Telecare Technical Advisor — Remote & On-Site Support
Location: Gloucester
Job Description:

People First is seeking a Customer Service Field Advisor to deliver remote technical support for telecare alarms. You will contact customers at home to guide on equipment faults, provide basic user guidance, and occasionally visit customers’ homes to ensure equipment is functioning and users feel supported.

The role requires strong communication, empathy for older adults or disabled customers, and the ability to work independently to meet KPIs.

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Posted: October 15th, 2026