Cubic Transportation Systems in Stockton-on-Tees is seeking a Service Desk Analyst to join the One Support team. You will handle calls and emails and monitor alerts from around the world to ensure continuous, high-quality customer service while incidents are resolved or engineers dispatched.
The role requires ITIL awareness, strong communication, and the ability to work in a fast-paced, multi-skilled team. Training will be provided and you’ll participate in Major Incident communications as
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