Branch Banking: Customer Experience Advocate

Company: Nationwide
Apply for the Branch Banking: Customer Experience Advocate
Location: East Grinstead
Job Description:

Nationwide in East Grinstead, West Sussex, is seeking a Customer Representative to help customers in branch, on the phone and online. This is a 12-month Fixed Term Contract, part-time, 28 hours per week, Monday to Saturday.

You’ll welcome customers, handle transactions and queries, and guide people to the right banking products and digital tools. The branch has selective closure days and you’ll support calls on the savings line when closed to the public.

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Posted: October 15th, 2026