Member Experience Concierge

Company: Global Sports Jobs Limited
Apply for the Member Experience Concierge
Location: Nottingham
Job Description:

Virgin Active Nottingham seeks a warm Member Journey Host to be the heartbeat of the club and bridge members with the Virgin Active community. This full-time role (40 hours) focuses on spotting early disengagement, reigniting motivation, and turning everyday interactions into meaningful moments that keep members coming back.

You will join the Acquisitions team to support member retention and engagement through personalised outreach and hospitality, connecting members to PTs, classes, and events

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Posted: October 15th, 2026