Shop Floor Lead & Customer Experience Coach

Company: The Inside Job
Apply for the Shop Floor Lead & Customer Experience Coach
Location: London
Job Description:

Gymshark is seeking a Floor Lead to drive an outstanding, people‑first customer experience on the shop floor. You will coach team members, run daily huddles and ensure store standards, presentation and stock flow are upheld.

You’ll act as a keyholder, opening/closing and leading in‑store decisions during peak periods, while maintaining Gymshark’s values. Ideal candidates will have retail leadership experience, strong communication, and a genuine passion for fitness and community.

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Posted: October 15th, 2026