Chief Hospitality Operations Director

Steyn Group’s Louma Country Hotel seeks a dynamic Head of Operations to lead guest-facing departments and deliver an exceptional guest experience. You will coordinate Guest Relations, Housekeeping, Spa, F&B, Kitchen, and Wine while deputising for the Managing Director as required.

The role emphasizes strategic leadership, budget management, and cross-functional collaboration with Facilities, Finance, Sales & Marketing, and People & Culture. On-site, senior leadership required.

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