Senior Service Designer – Hybrid (Public Sector, GDS)

Layer7 is seeking an experienced Senior Service Designer to lead the design and improvement of complex, user-centred services within a government or public sector environment. You will work with multidisciplinary teams to shape end-to-end service experiences, ensuring accessibility, intuitiveness and alignment with GDS standards.

The role requires strategic thinking to balance user needs, policy requirements and technical constraints, influencing stakeholders from frontline teams to senior

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