Senior Business Analyst

Argenta Group is headquartered in London and has a presence in Australia, employing circa 300 people globally. We are proud of our unique and rich history of trading in the Lloyd’s market, both as a Syndicate and Members’ Agency, and to be part of the Hannover Re Group. Our long standing workforce are our greatest asset; the expertise and knowledge they bring has resulted in our successful track record and continues to shape our future growth strategy.

About the role

• Reporting to the Business Solutions Manager, the Senior Business Analyst is responsible for understanding and documenting the business and technical needs of Argenta Holdings Limited (AHL).
• Working closely with internal stakeholders, the role ensures requirements are clearly translated into deliverables and effective business solutions.
• Analyse business and technical requirements and produce clear functional, technical and design specification documents.
• Assess current business processes and recommend improvements to increase effectiveness and efficiency.
• The role works across a range of projects and may involve collaboration with external suppliers.

As a Senior Business Analyst, your key responsibilities will include:

• Relationship and change management – build and maintain strong relationships with business and IT stakeholders to understand their challenges, priorities and requirements.
• Business analysis – investigate and analyse challenges, define business processes, and capture functional and non-functional requirements that support strategic and tactical goals.
• Workshop facilitation – lead workshops to understand business needs, define requirements and shape agreed solutions.
• Documentation and analysis – produce functional, technical and design specifications, including gap analysis, data analysis, data mapping and process modelling.
• Third-party solutions – support the evaluation and selection of third-party software, applications and solutions.
• Application strategy – work with IT to support application architecture design and the delivery of AHL’s application and software strategy in line with the company’s business plan and strategic goals.
• Operational change – support the operations function in managing change identified through AHL’s business plan, London Market initiatives or legal requirements.
• Process mapping and improvement – analyse and document current and future-state processes, identifying innovative solutions to address business needs.
• Stakeholder insight – communicate analysis and recommendations clearly, helping stakeholders make informed decisions and achieve optimal outcomes.
• Delivery planning – develop implementation approaches for system, process, data and working practice changes, including training, UAT scripting and execution, communication, rollout and pilot requirements.
• Benefits realisation – define expected benefits and change impacts, complete cost-benefit analysis and consultation activity, and ensure impact measures are included in delivery plans.
• Professional conduct – maintain high standards of professionalism and ethical behaviour, adhering to internal and regulatory requirements in all activities.

About you

• Strong commercial experience using a range of business analysis methods, tools and processes.
• Ability to define business and technical requirements, as well as functional tests, in clear and engaging ways.
• Significant experience working within the Lloyd’s and London Market environment, ideally within change delivery.
• Strong project delivery experience across both long- and short-term projects.
• Proven experience successfully implementing and delivering systems solutions as part of organisational change programmes.
• Excellent track record of managing key stakeholder relationships effectively.
• Solid understanding of Lloyd’s insurance market initiatives, with familiarity with LIMOSS and Future at Lloyd’s preferred.
• Working knowledge of solution architecture design and delivery, including interface capabilities such as APIs and gateway messaging.Strong knowledge of insurance business processes.
• Change management experience, with the ability to engage stakeholders and support adoption.
• Strong facilitation and communication skills.
• Deadline-driven and focused on delivering results.
• Ability to assess situations from different perspectives and choose the most effective approach
• Positive, solution-focused approach to problem solving.
• BCS Business Analysis Diploma or IIBA Certified Business Analysis Professional certification preferred.
• Agile, Scrum Master, Lean Six Sigma, BPMN or data modelling qualifications preferred.
• Strong Microsoft Office skills, including Excel, Word, Visio and Project; Visual Basic experience would be an advantage.
• Good experience undertaking analysis and structured data reconciliation using Microsoft Office tools and Power BI.

Values

• Integrity:Hold ourselves & each other to the highest standards. Speak openly with candour and respect. Do the right thing even when it’s difficult.
• Curiosity:Have the courage to ask questions. Challenge the status quo. Think differently to find solutions.
• Empowerment:Trust each other. Be ambitious. Be accountable and own the delivery.
• Collaboration:Work together forshared goals. Be supportive and kind to help each other succeed. Invest in relationships that are built to last.

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