Growth SMB Account Manager — Upsell & Renewals

Sitemate in London is hiring a SMB Account Manager to own a portfolio of ~200 SMB customers, driving adoption and revenue growth by identifying upsell and cross-sell opportunities while ensuring renewals. You will run structured account reviews, collaborate with CSMs, AEs and Product, and maintain meticulous CRM records to forecast opportunities and guide commercial plays.

With a hybrid work pattern, you will split time between our London office and remote work, benefiting from Equity options,

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