Job Description
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Job – 6 month temporary work
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Title – Project Assistant within a Housing Association
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Hours – 23.5 per week
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Salary – (29,946 – 32,737) Per Annum, Pro-rata
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Location – Glasgow
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**Please note that you will only be considered for this role if you have Housing Association experience**
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JOB OUTLINE
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* To provide administrative support to the Property Services Team
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* To maintain good records for Property Services
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* To be the first point of contact for tenant queries in relation to Property Service team programmes
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RESPONSIBILITIES AND TASKS
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Administrative Support
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To carry out routine administrative tasks in support of the Property Services Team, liaising with the Property Services Officers
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To create and maintain up-to-date project files on computer and in paper format
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To prepare and issue standard letters to tenants and owners affected by proposed projects
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To be the first point of contact for enquiries from tenants, owners and contractors and, where possible to deal with non-technical issues
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To contribute to the preparation, printing, collation and issue of tender documents
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To assist with the preparation and issue of decoration grants to affected tenants
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To assist with the carrying out, collation and analysis of post-completion customer satisfaction surveys
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Update Homemaster Property Management System
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To receive telephone calls from tenants and re-arrange appointments and liaise with the contractor on the revised arrangements
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To monitor progress against programme on a weekly basis and chase-up any missing information
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To receive and promptly record no-access records and file paperwork in association with administrative support
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To prepare and issue standard no-access letters to tenants failing to keep appointments
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To advise the area housing management teams of repeated no-access and update Homemaster accordingly
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To provide updates as required to the Property Services Manager
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To provide statistical information for Board reports
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General
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To plan own workload to ensure effective prioritising of the varied tasks and ensure
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responsibilities are met
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To contribute to ensuring a comfortable and safe working environment
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To undertake any training required to ensure optimum contribution to the activities of the Association
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If you have worked in a Housing Association before please submit your CV. Thanks
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Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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