Senior Customer Success Manager – I&C Operations & Billing

SmartestEnergy Business Limited seeks a Customer Success Manager to lead Industrial & Commercial customer success teams across Service, Billing and COT. You will report to the Head of Customer Success and drive performance, strategic initiatives and a compliant, reliable customer journey.

You will build high-performing teams, champion operational excellence and partner with Sales, IT and Finance to deliver seamless experiences, cost-to-serve reductions and measurable growth.

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