Hybrid Customer Success Analyst

SBS is seeking a Customer Success Analyst to act as the primary liaison for customer issues, coordinating with Product, Engineering, Support, and Customer Success teams to drive timely resolutions. You will translate complex information into clear customer updates and help improve service quality.

The role offers hybrid work with a minimum of 2 days in the office per week, and opportunities to influence customer outcomes through data-driven insights and collaboration across teams.

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