Service Delivery & SLA Manager – Facilities

Mitie Cleaning & Hygiene Services in Southampton is seeking a Service Support Manager to deliver excellent service standards, meet SLAs, and adhere to cleaning specifications and compliance procedures. You will oversee ~25 large commercial sites across the South East and South West of England, ensuring strong client relationships and smooth daily operations.

Ideal candidates will have prior management experience in soft services/cleaning, superb customer service, and good IT skills.

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