Hybrid Community Manager: Social Engagement & Brand Advocacy

Company: Harrods
Apply for the Hybrid Community Manager: Social Engagement & Brand Advocacy
Location: London
Job Description:

Harrods is seeking a Community Manager to shape meaningful customer connections across social channels, driving engagement, loyalty and brand advocacy.

You will oversee day-to-day community management, monitor sentiment, identify trends, and share insights with key stakeholders to inform social strategy.

Hybrid working is available, with a mix of on-site and home-based days to suit business needs, while upholding a positive, inclusive online voice.

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Posted: October 15th, 2026