Account Manager – Emsworth
Are you a relationship-focused, commercially minded professional with a passion for supporting customers and maximising value? We’re looking for a dedicated Account Manager to join our client’s expanding team.
Our client provides innovative, full-scale aerial technology solutions to a wide range of global industries.
The Opportunity
As an Account Manager, you’ll play a central role in ensuring customers gain the full benefit of advanced aerial technologies. You’ll nurture long-term relationships, manage key accounts, and identify opportunities to support clients with additional value-driven solutions.
Working closely with Sales, Product, and Operations teams, you’ll contribute to customer success, retention, and growth. This position offers meaningful progression pathways and the chance to make a real impact in a fast-evolving technology space.
Key Responsibilities
- Develop an in-depth understanding of the platform, its capabilities, and the outcomes it delivers for customers across multiple sectors.
- Manage and grow relationships with existing clients, acting as their trusted partner and point of contact.
- Identify upsell, cross-sell, and expansion opportunities within assigned accounts.
- Conduct regular account reviews to understand evolving needs, challenges, and areas where technology can add measurable value.
- Work closely with the wider sales team to ensure seamless handover, onboarding, and customer experience.
- Maintain accurate account data, forecasts, and reports to support business planning.
- Represent the organisation at industry events, trade shows, and networking opportunities.
- Collaborate cross-functionally to ensure customer feedback contributes to product improvements and service optimisation.
What We’re Looking For
- Minimum 1 year of B2B sales or client-facing account management experience.
- Experience within the technology or SaaS sector desirable but not essential.
- Excellent communication skills-written, verbal, and interpersonal with the ability to build trust quickly.
- Commercially insightful, curious, and motivated by delivering measurable outcomes for clients.
- Thrives in a fast-moving, evolving environment with multiple priorities.
- Proven ability to manage relationships, understand client needs, and present value-led solutions.
- Highly organised, resilient, and capable of overseeing multiple accounts effectively.
- Ambitious, growth-oriented, and committed to delivering exceptional customer experiences.
Benefits
- Continuous professional development and training pathways.
- Competitive basic salary £40k + uncapped commission.
- Hybrid working model.
- Regular industry events, networking opportunities, and trade show access.
We believe diverse perspectives drive innovation and better outcomes. We warmly welcome applicants from all backgrounds, experiences, and identities.
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