Part-Time Night Shift: Telephone Support Team Lead

Company: Norfolk and Waveney Mind
Apply for the Part-Time Night Shift: Telephone Support Team Lead
Location: Norwich
Job Description:

Norfolk and Waveney Mind is recruiting a Telephone & Support Line Team Lead to oversee a crucial crisis-support service in Norwich. You will lead a dedicated team, ensuring high-quality, psychologically-informed guidance and safety planning for individuals in crisis, with a focus on compassionate, accessible support.

The role requires experience in mental health settings, strong leadership and communication skills, and the ability to coordinate with GPs and other services.

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Posted: October 15th, 2026