Desktop Support Engineer: Windows, Office & AD Specialist

Teceze in Reading, United Kingdom, is seeking a Technical Desktop Engineer to provide Level 1 and 2 technical support to end users. You will troubleshoot desktops, laptops, printers, and software, and resolve Windows and Office 365 issues while managing user accounts and access requests.

You will log and track incidents in the ticketing system, escalate complex issues, support hardware installations, and maintain thorough documentation of resolutions. Strong communication is essential.

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