Customer Experience & Brand Advocate

Titanic Belfast is seeking a Customer Engagement Coordinator to join our Communications function. You will manage customer requests, queries, complaints and comments across channels, delivering world-class service to our guests and acting as a Brand Ambassador.

Working primarily Monday to Friday with one weekend in four, you will support VSAT reporting and, in quieter periods, desk-based research to provide insights across the business and strengthen the Voice of the Customer across all

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