Operations & CX Manager – Travel & Fundraising (Hybrid)

C&M Travel Recruitment Ltd is seeking an Operations and Customer Experience Manager in London. The role covers end-to-end trip logistics, supplier management, and ensuring a smooth participant journey from registration to post-trip follow-up.

The position is hybrid with offices in central London and involves coordinating fundraising and client experiences. The role emphasises hands-on operations leadership, strong customer service, and comfort with systems, including Excel.

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