Station Security & Customer Experience Officer

Company: Mitie Cleaning & Hygiene Services
Apply for the Station Security & Customer Experience Officer
Location: Birmingham
Job Description:

Mitie Cleaning & Hygiene Services invites applications for a Security & Customer Service Officer at Birmingham New Street Station. You will be a visible, friendly presence, helping passengers, guiding through travel information and responding to incidents to keep the station running smoothly.

This role requires an SIA licence, excellent communication, and a proactive attitude. Shifts include early mornings, nights, weekends and holidays to cover a 24/7 operation.

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Posted: October 15th, 2026