Payments Customer Service Team Lead (Hybrid)

Tesco Insurance and Money Services in Newcastle is seeking a Customer Service Team Leader to guide a payments-focused team of around 12 specialists, ensuring accurate processing of payments, refunds and ledger corrections. You will coach colleagues, manage performance and uphold quality and regulatory standards.

The role offers hybrid working, attendance at the Newcastle office 2 days per week, and a salary from £30,400 plus annual bonus and benefits, with opportunities for development and

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