Internal Sales Executive (HVAC)

Humidity Solutions is looking for an Internal Sales Executive. This role is responsible for providing selection of humidification products and advice to customers. This is primarily an office-based customer facing role focused on responding to inbound enquiries, preparing accurate quotations and developing commercial opportunities. They shall gain an in-depth knowledge of the company’s products, how they operate and applications.

The role requires strong attention to detail, technical curiosity and structured sales follow-up.

Please note that this is a full time office based role in Leatherhead, Surrey.

Main responsibilities:

• Use technical knowledge to assist with product selection for customers and specifiers.
• Liaise with technical dept.
• Develop a good understanding of HVAC systems and controls.
• Provide support to our installation and service teams.
• Respond promptly to incoming enquiries and prepare accurate, timely quotations.
• Identify opportunities for equipment sales, planned maintenance and upgrades.
• Proactively follow up quotations and develop new sales opportunities.
• Support marketing activity and represent the company at selected trade shows and via LinkedIn.
• Maintain accurate CRM records and documentation.

Specific responsibilities:

This includes, but is not limited to:

• Recording enquiries in Hubspot (Lead creation).
• Preparing and issuing quotations accurately and on time (Hubspot Deal).
• Following up quotations and responding to technical queries.
• Liaising with manufacturers for technical support and training.
• Using CRM (HubSpot) and job management systems effectively.
• Attend trade shows where the company is exhibiting.
• Work towards agreed sales targets.
• Meet regularly with the Internal Sales Manager to review pipeline and progress.
• Maintain and develop long-term customer relationships.

Sales and presales technical enquiries

• Ensure all enquiries are responded to promptly and recorded accurately.
• Identify and escape commercial opportunities arising from technical enquiries.
• Ensure advice given is documented appropriately, should the company be challenged on the advice given.

Required knowledge, Skills and Abilities

You should have:

• Minimum 2 years’ sales experience (HVAC advantageous).
• Experience within an engineering or technical environment desirable.
• A full UK driving licence.
• Residence within 45 minutes of Leatherhead.
• Strong written and verbal communication skills.
• Excellent attention to detail, particularly in quotation preparation.
• A proactive, organised and commercially aware mindset.
• Sales processes from enquiry to invoice.
• Time management and organisational skills.

You should have a good working knowledge of:

You must be able to:

• Be flexible within your role and be able to step outside the remit of your job description.
• Apply technical reasoning to unfamiliar situations and deliver practical solutions.
• Provide cover for colleagues when required.
• Problem-solve both technically and commercially.
• Promote products professionally over the phone and on site.
• Requires excellent communication both verbally and in writing.

Training will be provided, with opportunities for career progression.

• Competitive salary
• Quarterly and annual bonus
• Pension
• Regular training and further development in a growing business
• 23 days holidays + birthday day off + bank holidays

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