Customer Complaints Investigator & Service Quality Advocate

Go Car Credit Limited in Warrington is seeking an experienced complaints investigator to ensure fair, thorough resolution of customer concerns across the journey with our motor finance service. You will own cases from acknowledgement to final response, gather and review evidence, conduct balanced investigations and draft clear, well-reasoned letters to customers while working with internal teams.

The role requires strong written and verbal communication, investigative and analytical skills, and

#J-18808-Ljbffr…