Company: Intercity Technology
Location: Birmingham
Job Description:
Intercity Technology in Birmingham is seeking a senior leader to head our service delivery function, driving standardisation, resource planning, escalation handling and continuous improvement across customer engagements. You will lead on-site and field-based teams, build executive relationships with key customers, and partner with Sales for growth.
The role requires MSP experience, ITIL knowledge and a proven track record of delivering measurable service improvements.
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Posted: October 15th, 2026