West Drayton (near Heathrow)
We’re gategroup, the people behind the food on board.
We’re looking for a Senior Commercial Manager to own our relationship with one of the most prestigious carriers in the sky. It’s a flagship account, and you’d be the name they ask for when they need us!
What you’ll be doing
- Running the account end to end: the contract, budgets, profitability, SLAs and CPI
- Leading monthly performance reviews and business reviews with senior people on both sides of the table
- Fronting menu presentations and pricing submissions, from the first pitch to the final sign-off
- Working with our chefs, operations, procurement and finance teams to turn ideas into trays that fly
- Taking the lead on contract renewals and tenders alongside the Commercial Director
- Keeping the numbers honest: forecasts, invoicing, revenue outlook against budget
- Asking “why do we do it this way?” and then fixing it
What you’ll bring
- Account management experience at a senior level, ideally in catering, hospitality or aviation
- A commercial head. You can see a margin from across the room and you know how to protect it
- Confidence in a boardroom and a kitchen
- Strong Excel skills and a habit of letting the data make the decision
- Basic Food Hygiene (or happy to get it)
- Flexibility to travel around the UK and Ireland, roughly half your time
Airline catering runs on a clock that doesn’t stop. It’s fast, it’s detailed and it’s never dull. You’ll be close to the action at Heathrow, trusted with a client most people only see from the departure lounge, and backed by a global business that feeds millions of passengers every year.
If you want a role where your work actually takes off, we’d love to hear from you.
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