Salesforce Product Owner
Sheffield City Centre (Hybrid ~3 days per week in office)
Salary: £55,000 – £65,000
As Salesforce Product Owner, you will take ownership of how our Salesforce platform evolves to support the business. You will work closely with stakeholders to understand problems and opportunities, complete detailed scoping and turn agreed needs into clear, prioritised and deliverable product changes.Sitting within the Technical CRM team, you will be responsible for driving projects and improvements from discovery through to delivery and adoption. You will bring together business context, user needs, data, process and technical considerations so that the team builds the right solution, in the right order, with a clear definition of success.This is a hands‑on delivery role for someone who can move comfortably between strategic product planning, detailed requirements, stakeholder conversations and day‑to‑day coordination with Salesforce administrators and developers.
What you will own
- The Salesforce product roadmap and prioritised delivery backlog, aligned to CRM and wider business priorities.
- Detailed discovery and scoping for product changes, including problem statements, user needs, process impacts, data requirements, dependencies, risks and success measures.
- Clear user stories, functional requirements, acceptance criteria and supporting process documentation.
- End‑to‑end coordination of Salesforce projects and product improvements from discovery and planning through build, testing, release and adoption.
- Product governance, including prioritisation decisions, scope control, release readiness and transparent stakeholder communication.
- Measurement of delivered outcomes, using feedback and operational insight to identify further improvements.
What you will be doing
Shape the product
- Build and maintain a clear view of Salesforce product priorities, balancing strategic goals, operational needs, technical health and available delivery capacity.
- Work with stakeholders to understand the underlying problem before defining a solution.
- Assess the value, urgency, effort, dependencies and risks of proposed changes and make evidence‑based prioritisation recommendations.
- Define product outcomes and success measures so that delivery remains focused on business and user value.
#J-18808-Ljbffr…