Company: NiCE
Location:
Job Description:
NiCE is seeking a Team Lead, Technical Support to drive high‑quality customer service for complex software issues. You will analyze logs, diagnose root causes, and mentor peers while coordinating with R&D to deliver timely resolutions.
You will work with SaaS platforms and networking technologies, ensuring adherence to SLAs and continuous process improvements. A strong communicator with leadership instincts will thrive here.
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Posted: October 15th, 2026