Jumpstart in London is hiring a Customer Success & Onboarding Manager to lead onboarding for clinics and practices on our health tech platform. You will own customer health and retention after go-live, ensuring clinics derive value quickly and consistently.
You will act as the voice of the customer inside the product team, translating feedback into improvements. The role requires startup or scaleup experience and 3-5 years in customer success or onboarding, with a hybrid work pattern (Mondays,
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