Operations Lead: Systems, SOPs & Customer Experience

Megagen Implants seeks an Operations Manager to oversee daily office and back-office operations, delivering system implementations (Sana, Dynamics 365 BC, Shopify) and standardising processes. You will lead process mapping, stock control, and customer service KPIs, partnering with the Operations Director to embed a measurable service culture.

You will manage vendor relationships, drive training, and ensure compliance while maintaining strong cross-team communication with sales and warehouse.

#J-18808-Ljbffr…