Senior Product Manager – Argos Content Experiences

Overview

In this role you will shape and deliver the Content Experiences strategy for Argos across web, app and in-store channels. You will lead a broad ecosystem—from content management to design tooling and AI-enabled capabilities—ensuring high-quality, consistent experiences for customers while enabling colleagues to create and manage content efficiently. You will collaborate with Product, Engineering, Design and Commercial teams to align investments with measurable outcomes and business value. This is a high-impact role at a scale-driven, multi-brand retailer, focused on governance, experimentation and cross-functional delivery.

Pay / Benefits

• colleague discount (10% after 4 weeks)
• pensions scheme
• life cover
• bonus up to 20% of salary
• annual holiday allowance with buy option
• private healthcare

Responsibilities

• Define and deliver the vision, strategy and roadmap for Argos Content Experiences
• Own the end-to-end content ecosystem linking colleague tools to customer-facing experiences
• Lead investment, prioritisation and delivery across CMS, design systems, content tooling and AI-enabled capabilities
• Improve content quality, speed to market and operational efficiency
• Identify and implement AI and automation opportunities in content creation, enrichment, publishing and governance
• Leverage customer insight, analytics and experimentation to drive product decisions
• Collaborate with Product, Engineering, Design, Commercial, Data and Architecture to deliver scalable solutions
• Manage dependencies, risks and priorities to ensure value-driven delivery
• Support incident management and continuous improvement
• Contribute to the wider Product Community of Practice

Key requirements

• Strong product management experience across strategy, discovery, prioritisation and outcome-led delivery
• Experience with content management platforms, digital experiences or ecommerce products
• Understanding of design systems, content operations and colleague-facing tooling
• Knowledge of AI and automation opportunities within content creation and management
• Strong appreciation of customer experience, accessibility and digital design principles
• Technical literacy across platforms, APIs, integrations and modern engineering practices
• Experience using research, analytics and performance data to inform decision-making
• Understanding of retail and ecommerce environments is desirable

• Customer and colleague obsession
• Excellent stakeholder management and influencing skills
• Collaborative leadership across complex organisations
• Content management platforms
• Design systems
• APIs and integrations

…