NWLP Contract Manager

Overview

In this role you will drive contract management for NWLP to ensure high-quality, value-for-money pathology services aligned with NWLP and owner Trust objectives. You will implement robust performance-monitoring systems, define activity and clinical quality indicators, and act on under-performance to shape future procurement decisions. You will contribute to the NWLP/Imperial contracting approach and provider performance development, building capability within the team. This is an opportunity to shape a large NHS pathology network and its strategic contracts, delivering impact across multiple sites.

Pay / Benefits

• career development
• flexible working
• staff wellbeing programmes
• staff awards and recognition scheme
• Cycle to Work
• car lease schemes

Responsibilities

• Support the contract management process to ensure delivery of high-quality, value-for-money pathology services.
• Establish and oversee proactive contract performance monitoring systems.
• Specify and track activity and clinical quality indicators; address under-performance.
• Inform future procurement decisions based on performance and evidence.
• Contribute to developing the NWLP/Imperial contracting approach and provider performance capability.

Key requirements

• Masters level or equivalent relevant experience
• Ability to present highly complex information to ~500 contract stakeholders
• Ability to persuade senior managers on necessary changes
• Proficiency with standard office software; trained to use specialist software
• Strong interpersonal skills across professions and seniority levels
• Ability to analyse performance of specialist service providers
• Set strategic objectives and advise when expert opinions differ

• highly developed interpersonal skills
• effective stakeholder management
• persuasive communication
• modern office software
• specialist software
• provider performance analysis

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