Overview
In this role you will apply clinical expertise to shape innovative healthcare solutions with a product mindset, ensuring safety, quality and strong customer outcomes. You will lead clinical product initiatives from concept to launch and continuous improvement, collaborating with cross-functional teams to design journeys that remove barriers to care. You will anchor decisions in clinical governance, regulatory compliance and data-driven evidence, delivering safe, effective healthcare solutions that align with the company mission.
Pay / Benefits
- Competitive salary
- Excellent benefits
- Flexible remote working
- Smart working approach
- Occasional travel to Hampshire head office
Responsibilities
- Lead clinical product initiatives from identification of customer needs through launch, adoption and ongoing optimisation
- Maintain clinical quality, safety and effectiveness in all product/service decisions
- Design healthcare journeys to improve outcomes and reduce barriers to access to care
- Manage clinical governance activities and ensure regulatory compliance
- Assess and manage clinical risk across partner-delivered services and Simplyhealth products
- Collaborate with third-party providers to maintain high clinical standards and identify growth opportunities
- Monitor service quality and performance across the partner network using data to drive decisions
- Collaborate across Product, Technology, Partnerships, Legal, Risk and Customer Relations to deliver safe healthcare solutions
- Support development of clinical product strategy and continuous improvement
- Serve as clinical subject matter expert to explain clinical implications of product decisions
Key requirements
- Clinical background as a registered healthcare professional or equivalent clinical training
- Experience with product teams and building or improving clinical services, preferably in digital health
- Experience leading projects from concept to implementation and ongoing improvement
- Strong clinical governance knowledge and governance framework experience
- Ability to critically evaluate data, clinical evidence and service performance for informed decisions
- Experience identifying, assessing and managing clinical risk
- Excellent communication skills and ability to influence stakeholders
- Strong problem-solving skills with root-cause focus
- Commercial awareness balancing clinical outcomes with business objectives
- Excellent communication
- Influencing stakeholders at all levels
- Strong problem-solving
- Data-driven decision making
- Clinical governance frameworks
- Risk management in healthcare
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