Senior VIce President, Cross Border Payments, Product Development Lead Specialist

Overview

In this role you will drive the development and delivery of major, complex cross-border payment initiatives within Citi’s Global Cross Border Payments team. You will partner with Product, Operations and Technology to transform the payments infrastructure, balancing regulatory requirements, risk controls, and client needs. You lead multi-regional programs, influence senior stakeholders, and shape best-in-class payment solutions that align with Citi’s mission to enable growth and economic progress. This is a hands-on, transformation-focused opportunity in a global, matrixed environment.

Pay / Benefits

• Hybrid working model (up to 2 days work from home)
• Generous holiday allowance (27 days + bank holidays)
• Discretionary annual bonus
• Private medical insurance
• Pension Plan
• Employee Assistance Program

Responsibilities

• Lead the development and delivery of major, multiple, or highly complex projects with detailed plans and status reporting
• Provide strategic direction for projects and manage resources and budgets to ensure end results
• Maintain strong risk and control discipline throughout program delivery
• Analyze complex situations using diverse internal and external sources to inform decisions
• Negotiate with senior leaders and communicate across functions and with external parties as needed
• Assess risks and ensure regulatory compliance, escalating issues transparently
• Build relationships with key internal and external stakeholders and secure objectives sign-offs
• Participate in client presentations, RFPs, and solutioning for new technical initiatives
• Identify opportunities for process improvements and contribute to department initiatives
• Collaborate across Product, Operations, Technology, AML/Compliance to resolve issues and align on delivery

Key requirements

• Banking and Financial Services domain experience including Retail, Investment Banking, and Banking Payments (High Value Domestic/Cross Border, Domestic Low Value, SEPA CT, SWIFT MT, ISO 20022)
• ISO 20022 experience
• Experience handling large-scale implementations
• Strong stakeholder management and ability to influence senior leaders
• Experience with cross-functional collaboration in a matrixed, global environment
• Familiarity with Citi policies and tools (PTS, PAT, JIRA, Confluence, SharePoint)
• Bachelor’s degree or equivalent experience, master’s degree optional
• Understanding of Travel Rule/FATF/Consent Order regulatory requirements
• Excellent communication and presentation skills
• Ability to manage risk and compliance considerations across regions and products

• Excellent communication and persuasion
• Strong stakeholder management
• Collaborative and cross-cultural teamwork
• ISO 20022
• SWIFT MT
• SEPA CT

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