Overview
In this role you will lead and optimise the day-to-day transport operation to ensure safe, legal, and timely deliveries while upholding service standards. You will manage a team of drivers and planners, drive continuous improvement, and maintain strong customer and stakeholder relationships. The position combines safety, compliance, and cost-aware performance in a fast-paced logistics environment. You will shape how the operation delivers value at scale through leadership and data-driven decisions.
Pay / Benefits
- discretionary bonus based on performance
- flexible working options
- 8% employer pension contribution (4% employee contribution)
- free confidential 24/7 GP consultations
- retail and lifestyle discounts
- loans and savings schemes with mortgage advice
Responsibilities
- Lead daily transport operations to ensure safe, compliant, and on-time deliveries
- Ensure compliance with transport legislation (Driver Hours, Working Time Directive, Operator Licence)
- Develop and motivate a team of drivers, managers and transport planners
- Monitor KPIs (service levels, vehicle utilisation, on-time delivery, cost efficiency) and drive improvements
- Investigate incidents and breaches and implement corrective actions
- Oversee fleet management activities (maintenance, availability, defect reporting)
- Build strong relationships with customers and stakeholders to maintain service excellence
- Foster a culture of safety, engagement, and continuous improvement
- Manage budgets and identify cost-saving opportunities while maintaining standards
Key requirements
- International CPC Qualification (essential)
- Experience in a Transport Manager or Transport Operations Management role
- Strong knowledge of UK transport legislation and compliance requirements
- Proven leadership experience in transport, logistics, or distribution
- Excellent communication, organisational, and problem-solving skills
- Ability to analyse operational data and implement improvements
- Strong stakeholder management and customer service focus
- Proficiency in transport management systems and Microsoft Office
- communication
- organizational
- problem-solving
- leadership
- transport management systems
- Microsoft Office applications
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