Product Manager

Overview

In this role you will lead high-performing product teams to solve the right problems and deliver valuable outcomes aligned with business goals. You’ll frame problems, champion user insights, and collaborate across disciplines to make clear decisions in uncertainty. You’ll guide delivery with integrity, focusing on impact over output, and help shape product strategy in a growth-focused IT services environment. This is a chance to drive customer-centric transformation within a respected technology partner and contribute to scalable, outcomes-driven products.

Pay / Benefits

• Quarterly Profit Share Scheme
• Strong career progression and leadership development
• Flexible/remote working
• Pension with 5% employee-matched contribution
• Private healthcare cover
• Employee well-being initiatives

Responsibilities

• Set and reinforce clear product direction through discussions, planning, and stakeholder updates
• Frame problems before proposing solutions and ensure the team solves the right issues
• Champion the user by incorporating real user insight into decisions and priorities
• Collaborate across disciplines (design, engineering, data, policy) as problem-solving partners
• Facilitate workshops and meetings to drive decisions and shared understanding
• Drive progress by owning the delivery and ensuring targets are met
• Deliver with integrity, handling difficult conversations when needed to uphold quality

Key requirements

• Experienced product practitioner with ability to drive real measurable impact
• User-centered mindset as a north star for product decisions
• Strategically minded, connecting user needs with business goals and delivery realities
• Storyteller who can craft compelling narratives and align teams
• Emotionally intelligent with capacity to manage trust and navigate disagreement
• Adaptable, able to bring structure in ambiguity and onboard quickly
• Accountable, capable of making tough calls and holding others to deliver
• A multiplier who elevates and accelerates team performance
• Experience with SFIA and DDaT environments is desirable but not essential

• communication
• emotional intelligence
• collaboration
• adaptability
• leadership
• decision-making

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