Analyst, UK Chief Risk Officer, Ops Risk

Company: American Express
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Job Description:

Overview

In this role you will strengthen the second line of defense for UK operations by identifying, assessing, and reporting operational risk to leadership and regulators. You will partner with LE teams to align risk metrics with enterprise standards and shape governance through robust risk frameworks. You will serve as a key point of contact for regulators, audits, and LE boards, driving remediation and risk communication. You will work across teams to improve risk visibility and support ILE risk governance. This role offers meaningful scope to influence risk programs and safeguard the UK business while enabling responsible growth.

Responsibilities

  • Support RAF refresh and align ILE Ops Risk metrics with Enterprise where possible
  • Provide credible challenge to LE projects and strategies in Change Advisory Forums
  • Act as Ops Risk contact for regulators, Audit and local leadership; represent Ops Risk at LE board meetings
  • Own ILE Ops Risk policies and contribute to Enterprise Ops Risk programs for LE deployment
  • Advise business on applicability and execution of Ops Risk frameworks
  • Coordinate with Enterprise Risk Lead on 2nd Line testing and share ILE testing outputs for awareness
  • Ensure communication of risks between ILE and Enterprise
  • Support CRO oversight duties under the Risk Governance Framework
  • Lead 2nd Line oversight for Regulatory Change Management relating to Ops Risk
  • Develop LE metrics dashboards aligned with RAF and regulations
  • Collaborate with reporting to produce LE Operational Risk Management dashboards

Key requirements

  • 3-5 years of experience in risk management or a similar role
  • Strong business acumen with a risk-reward control perspective
  • Experience interacting with regulators and familiarity with UK regulatory landscape and requirements
  • Ability to manage multiple priorities under pressure
  • English fluency (verbal and written)
  • Advanced degree in business, economics, engineering, or related field preferred
  • Excellent relationship and influencing skills
  • Self-confidence with integrity and willingness to challenge
  • Proactive in identifying issues and delivering findings
  • Ops Risk frameworks
  • Regulatory Change Management
  • Risk governance and reporting

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Posted: October 16th, 2026