Operations Manager

Overview

In this role you will lead the delivery of robust operational services at a busy museum. You will oversee contracts, safety, and maintenance to ensure a clean, secure, and compliant site, while supporting capital projects and strategic upkeep. You’ll work closely with contractors and internal teams to drive efficient facilities management and incident response. This position offers a meaningful opportunity to shape museum operations and maintain high standards of public service and heritage care.

Responsibilities

• Manage contracts with maintenance, cleaning and security providers
• Lead emergency response and incident management
• Oversee capital developments and strategic maintenance planning
• Negotiate and manage service contracts
• Manage health and safety in a busy museum environment
• Keep policies and procedures up to date
• Manage budgets
• Be a strong team player

Key requirements

• Proven experience in contract management and facilities management in a museum/heritage setting
• Ability to negotiate contracts for services
• Experience managing health and safety, policies, and procedures
• Budget management experience
• Strong teamwork and collaboration skills

• team player
• negotiation skills
• problem-solving
• contract management
• health and safety compliance
• budget management

…