Business Change Manager

Overview

In this role you drive business change across the Acute Programme within ABUHB’s Digital, Data & Technology directorate. You’ll partner with clinical and non-clinical teams to redesign processes and realise benefits from digital solutions. You’ll manage change activities across projects, tailoring approaches to varying digital readiness while strengthening stakeholder relationships. This is a chance to shape how digital transformation improves care delivery and patient outcomes in a large NHS setting.

Pay / Benefits

• NHS benefits package
• learning and development opportunities
• flexible working where possible

Responsibilities

• Lead and coordinate all business change management activities across the programme lifecycle
• Collaborate with service leads to identify current processes, redesign them, and deliver new workflows
• Assess impact and optimise digital solutions as they are implemented
• Own the change and benefits aspects of multiple projects and engage with health board services
• Communicate clearly with clinical and non-clinical staff and build strong working relationships
• Engage with a range of stakeholders across ABUHB, other NHS organisations and third-party providers
• Attend sites regularly to support rollout and adoption of changes

Key requirements

• Master level education or equivalent experience
• Evidence of business change knowledge and experience
• Evidence of benefits management knowledge and experience

• Strong written and verbal communication
• Tact and persuasion
• Relationship building
• Change management tools and approaches
• Benefits realisation and management
• Knowledge of digital readiness assessment for departments

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