Senior Operations Safety and Compliance Officer

Overview

In this role you lead safety, compliance and service improvement across Waste and Street Scene Services, driving governance and a positive safety culture. You will provide expert advice to senior leaders, align operations with legislation and best practice, and deliver transformation initiatives that enhance service delivery. You will work with contractors and partners to embed risk management and ensure safe, compliant operations that protect residents and staff. This high-impact role offers scope to shape policy, governance and continuous improvement at scale. You will join a proactive public service team that values collaboration, innovation and measurable outcomes.

Pay / Benefits

• Employee Assistance Programme
• Mental Health First Aiders
• mindfulness workshops
• generous Pension Scheme
• discounted gym memberships
• travel discounts with Arriva

Responsibilities

• Lead and manage operational safety, compliance and service improvement programmes end-to-end
• Provide professional guidance on health and safety legislation, compliance requirements and best practice
• Embed HSE and regulatory considerations into planning, projects and operations
• Develop policies, procedures, business cases and improvement plans aligned to priorities
• Monitor compliance performance, drive improvements, and coordinate corrective actions
• Establish governance, reporting and dashboards for compliance, risks, incidents and milestones
• Lead investigations into incidents and near misses, identifying root causes and preventative actions
• Conduct audits, inspections and reviews to ensure regulatory and organisational compliance
• Collaborate with stakeholders to promote safe practices and effective risk management
• Analyze complex data to identify trends and inform service delivery and safety improvements
• Cultivate a culture of continuous improvement, accountability and operational safety excellence

Key requirements

• Experienced leader with background in health and safety, compliance, risk management and service transformation
• Proven track record delivering organisational change and safety-aligned performance
• Thorough understanding of health and safety legislation, risk management and industry best practice
• Experience conducting audits, inspections and incident investigations with corrective action
• Strong communication skills to influence across levels including elected members and external partners
• Analytical ability to interpret complex information and develop practical solutions
• Experience developing policies, business cases, performance reports and monitoring frameworks
• Professionally qualified with NEBOSH General Certificate (or equivalent); IOSH membership preferred

• stakeholder influence
• collaborative teamwork
• analytical thinking
• health and safety legislation knowledge
• risk management and governance
• audits, inspections and incident investigations

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