Account Executive

Overview

In this role you will support clients, insurers and internal teams to deliver excellent service, manage renewals and new business activity, and produce high-quality market documentation. You will build relationships, coordinate with service providers, and develop a structured market approach to grow opportunities. You’ll operate in a fast-paced environment with training provided to build insurance knowledge. This is a collaborative position at Howden, with a focus on client outcomes and global teams.

Pay / Benefits

• flexible hours
• hybrid working
• reasonable adjustments
• training and professional development
• career progression
• supportive culture

Responsibilities

• Proactively handle day-to-day client enquiries and escalate when needed
• Finalise renewal questionnaires and underwriting submissions
• Develop and maintain strong client and market relationships
• Create and implement a structured market approach strategy
• Coordinate relationships with other Howden service providers
• Attend UKC team meetings and contribute
• Complete CPD hours and risk reduction modules
• Manage documentation quality and timing across accounts
• Understand UKC products and value proposition
• Attend industry events and share learnings
• Oversee Account Handlers and delegate workloads
• Monitor workflow progress to ensure timely client documentation
• Approve insurer-issued documentation prior to issuance
• Execute policy amendments and endorsements accurately
• Ensure timely delivery of client documentation
• Support professional development and training

Key requirements

• Strong leadership and organizational skills to manage workflows and delegate
• Excellent communication and relationship-building abilities
• Proactive, solutions-focused mindset with ability to manage competing priorities
• Attention to detail and accuracy in a fast-paced environment
• Insurance experience is welcome but not essential; construction industry experience is also valued
• Willingness to learn technical insurance knowledge with full training and support
• Collaborative team player who shares knowledge and supports the wider team

• leadership
• communication
• relationship-building
• Workday (goal setting)
• CPD compliance
• risk reduction modules

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