Workforce Business Partner

Overview

In this role you will provide proactive HR and workforce guidance to managers to support effective people management and consistent policy application. You will handle employee relations and drive improvements through workforce data and change projects. Working under the Head of Workforce, you will mentor the HR Advisor and Recruitment & Compliance Officer and lead initiatives that strengthen workforce practice. This position offers a chance to influence people management across BHNC’s networks and contribute to community health outcomes. You will work closely with cross-functional partners to deliver practical, fair, and timely workforce solutions.

Responsibilities

• Provide proactive HR and workforce advice to managers and ensure consistent policy application
• Build relationships with managers, PCN leads and colleagues to support organisational priorities
• Interpret employment legislation and policies to aid fair, informed decisions
• Support early resolution of workforce issues and ensure consistent handling
• Manage a varied caseload of employee relations matters including disciplinary, grievance, capability and attendance
• Support workplace investigations with proper processes and documentation
• Maintain confidential case records and contribute to reporting on trends and risks
• Advise on attendance, wellbeing, performance, and reasonable interventions
• Coach managers and contribute to management development resources
• Lead or contribute to workforce projects, policy implementation, audits and service improvements
• Provide guidance to the HR Advisor and Recruitment & Compliance Officer and coordinate team workload
• Collaborate with GP practices, PCNs and healthcare partners to support workforce priorities
• Travel between PCN sites to provide support

Key requirements

• Significant HR/People/Workforce advisory or business partnering experience
• Significant experience managing complex employee relations cases
• Strong practical knowledge of employment legislation
• Experience advising managers
• Experience supporting organisational change
• Experience using workforce information to inform decisions
• Experience leading or contributing to workforce improvement
• CIPD Level 5 qualified or equivalent

• collaboration
• facilitation
• advisory mindset
• employment legislation
• workforce data interpretation
• policy development

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