People Operations Manager

Overview

In this role, you will lead and shape People Operations across the EMEA region, ensuring a high-quality employee experience and compliant, efficient processes. You’ll partner with cross-functional teams to manage onboarding, payroll inputs, benefits, and data governance while scaling regional practices to align with global standards. You’ll identify efficiency gains, automate workflows, and introduce AI-enabled improvements. This is a hands-on, impact-driven role in a fast-growing fintech environment with a strong focus on people and culture.

Responsibilities

• Lead the regional People Operations function for ~400 employees with end-to-end lifecycle ownership (onboarding, background checks, HRIS data integrity, payroll inputs, benefits, leaves, offboarding)
• Codify and maintain regional SOPs, manage the P&T JIRA helpdesk queue, and establish workflows aligned with global guidance
• Partner with Payroll, IT, and Compliance on accurate transactions, audits, vendor coordination, invoicing/POs, and change control
• Run regular data audits to ensure data integrity, reporting, and governance
• Support administration and rollout of benefits across relevant EMEA markets with internal and external stakeholders
• Provide operational support for employment changes, leave, probation, right-to-work, visas, and country-specific matters
• Collaborate with People Partners and Legal to ensure compliant, consistent processes
• Identify inefficiencies in manual workflows and drive automation and AI-enabled improvements
• Support regional/global People projects including new systems, policies, and employee programs
• Manage workload across People Operations resources and foster a team-driven, collaborative environment

Key requirements

• 6+ years in People Operations or HR Operations in fast-growing tech/fintech environments
• Strong knowledge of end-to-end employee lifecycle, HRIS, payroll inputs, and data management
• Experience supporting multiple EMEA countries and local employment requirements
• Familiarity with payroll processes including variable compensation
• Hands-on, detail-oriented with ability to manage high-volume operations while maintaining quality
• Excellent communication and prioritisation skills in a fast-moving setting
• Track record of process improvement, documentation, and reducing manual effort; AI experience preferred
• High standards of confidentiality and data accuracy; autonomous problem-solving in ambiguity

• communication
• collaboration
• detail-orientation
• BambooHR
• Deel
• Jira

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