Overview
In this role you support Booking.com’s Trips Product teams (Cars, Rides, Attractions) with practical, commercially focused legal guidance to build and scale multi-product offerings. You’ll work closely with Product, Engineering, Data, and Compliance to identify legal risks and design proportionate mitigations. You will manage routine legal matters, craft clear terms and guidance, and help implement regulatory requirements and scalable processes. This is a hands-on, cross-functional role with a focus on responsible product development and proactive legal operations.
Pay / Benefits
- Hybrid working with flexible arrangements
- Up to 20 days abroad work from home country
- Annual paid time off and generous leave (parent, grandparent, bereavement, care)
- Industry-leading product discounts (up to 1400 per year)
- Booking.com wallet credit
- Inclusive, diverse workplace culture
Responsibilities
- Advise product teams on concepts, UX, copy, pricing, promotions, rankings, personalization, terms and disclosures.
- Identify and assess legal and regulatory risks across consumer protection, privacy, competition, and AI, among others.
- Provide practical, options-led advice balancing customer experience, commercial objectives, and risk.
- Independently manage routine, lower-complexity matters; escalate higher-risk issues to senior counsel.
- Draft and update customer-facing terms, disclosures, partner communications, and internal guidance.
- Support the Initiative Review Process (RAPID) with initial triage and risk assessment; coordinate inputs from specialists.
- Act as legal liaison for defined product initiatives, tracking actions to implementation.
- Support regulatory updates into product processes, training, and controls.
- Develop scalable legal resources (FAQs, playbooks, checklists) for self-serve on low-risk questions.
- Improve Product-Legal workflows, intake, prioritisation, and AI tool usage.
- Assist with regulatory inquiries, disputes, and consumer litigation as needed.
- Assist in drafting and negotiating simple commercial agreements and modernising contracting processes.
- Build strong relationships with stakeholders to encourage early Legal engagement.
Key requirements
- Law degree and qualification to practise or equivalent experience
- 1–3 years post-qualification experience in law (in-house or private practice)
- Experience in in-house, technology, platform, marketplace, travel or commercial legal settings desirable
- Exposure to product, consumer protection, privacy, competition, regulatory or tech law
- Strong legal research, drafting, analytical and organisational skills
- Ability to explain complex issues clearly to non-legal stakeholders
- Ability to provide practical advice and escalate when necessary
- Ability to manage multiple priorities and deadlines
- Proactive, detail-oriented, with strong follow-through
- Collaborative, comfortable working with international, multidisciplinary teams
- Curiosity about products, AI and emerging regulation; willingness to learn new areas of law
- Willingness to improve processes and scalable ways of working
- Experience with consumer-facing pricing, promotions, ranking, personalization or choice architecture
- Experience creating legal guidance, training, FAQs or playbooks
- Familiarity with Jira, legal intake processes, workflow tools or AI-enabled legal tools
- Collaborative approach
- Curiosity and willingness to learn
- Strong communication and ability to explain legal concepts to non-lawyers
- Jira
- AI-enabled legal tools
- legal intake processes
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