Senior Events Planner

Overview

As a Senior Events Planner, you will manage the end-to-end planning and execution of groups, meetings and events, collaborating with clients and hotel departments to deliver seamless experiences. You’ll drive revenue opportunities while upholding Hyatt’s service standards in a dynamic, fast-paced setting. This role sits within the Groups & Events team, contributing to guest satisfaction and business growth in a premier Stratford hotel. You will work across multiple events, ensuring accurate documentation and smooth handovers to operations. This is a chance to shape memorable events within a globally recognized hospitality brand.

Pay / Benefits

• 12 complimentary nights per year of service across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt for you, your family and friends
• Free meals while on duty
• Complimentary laundering of business attire
• 50% discount on food and beverage when dining as a guest at selected Hyatt Hotels
• Headspace membership and access to our Employee Assistance Programme

Responsibilities

• Coordinate planning and execution of group bookings, meetings and events with precise detail
• Create event documentation (proposals, contracts, event orders, group overviews) following Hyatt standards
• Conduct client show rounds and maintain strong client relationships throughout planning
• Manage event calendars and function space to optimise occupancy and revenue
• Prepare and circulate banquet event orders (BEOs) and brief operational teams
• Lead BEO meetings and ensure cross-departmental briefing on upcoming events
• Utilise hotel systems to manage bookings and keep accurate records
• Identify opportunities to upsell/hotel products and services to generate revenue
• Monitor deposits, payments, invoicing and post-event settlements for accurate financials
• Foster seamless information flow across teams to ensure high-quality event delivery

Key requirements

• Experience in Events Planning or similar, ideally in a hotel environment
• Familiarity with hotel sales, event management or booking systems (advantageous)
• Confident communicator with excellent organisational skills
• Ability to manage multiple priorities and deliver high guest service
• Aptitude for building client and colleague relationships and identifying revenue opportunities

• communication
• organisational skills
• multitasking
• relationship building
• hotel systems (booking/event management)
• proposals/contracts/event orders (BEOs)

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