Service Sales Manager – Energy

Overview

In this role you will lead and grow the Service Business for UK&I, aligning with local strategies to deliver profitable, diverse growth. You’ll steer a sales team, drive lead-to-opportunity and opportunity-to-quote processes, and collaborate across Sales, Service Operations and Customer Service. You will shape service strategies, forecast performance, and promote digital sales capabilities to become a market-leading service provider within the Energy division. This is a hands-on leadership role with a strong emphasis on data-driven growth and cross-functional impact.

Pay / Benefits

• 25 days holiday + bank holidays
• Simply Health – health cash plan
• Life Assurance – 4X annual salary
• Training and career development potential
• Cycle to work scheme
• Tech scheme benefit

Responsibilities

• Define area-specific business strategy and plan aligned with Division and UK&I Service Strategy
• Lead the service sales development to boost customer loyalty and satisfaction
• Identify opportunities and drive profitable growth through business development activities
• Drive sales via channels in line with Energy strategy; promote service leadership
• Use market feedback and analysis to steer service business plans
• Forecast, budget, and monitor financial targets; identify performance gaps
• Drive adoption of OneCRM and OneIB; promote Alfa Laval sales tools
• Coordinate with Service Operations and Customer Service for aligned execution
• Lead and develop the sales team with clear KPIs and SMART goals

Key requirements

• Proven sales leadership with experience in service and after-sales focus
• Background in sales plus digitalised/on-line products and digital promotion
• Ability to translate customer/market analysis into growth plans and financial targets
• Strong communication, networking, and influencing skills across levels
• Comfort working within a management team to drive the business forward
• Experience with business acumen and improvement strategies to enhance capability
• Ability to think beyond own area and align with broader company strategy

• proactive
• communication
• leadership
• OneCRM
• OneIB
• digital sales platforms

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