Senior Client Payroll Executive (Education Managed Services)

Overview

In this role you will process client payrolls accurately while mentoring colleagues in a fast-growing Education Payroll Bureau. You will ensure service excellence and compliance, guiding the team on payroll legislation and best practices. You’ll contribute to continuous improvement and work closely with cross-functional colleagues to support clients and drive performance. This role combines hands-on payroll work with people leadership in a trusted, collaborative payroll team.

Pay / Benefits

• well-being and inclusion
• development opportunities
• career growth
• supportive and collaborative payroll team

Responsibilities

• Process client payrolls accurately and within deadlines
• Support and mentor Payroll Executives and Trainees
• Provide expert guidance on payroll legislation and best practice
• Carry out payroll quality checks and ensure compliance standards are maintained
• Assist with workload planning and team coordination
• Manage client queries and resolve escalated issues
• Contribute to continuous improvement initiatives across the payroll function
• Support management reporting and performance tracking

Key requirements

• Significant end-to-end payroll processing experience
• Strong understanding of current payroll legislation
• CIPP qualification or equivalent
• Experience working with payroll systems and bureau environments
• Strong Excel and Microsoft Office skills
• Excellent communication and relationship-building skills
• Customer-focused mindset and passion for delivering quality service
• Ability to coach, support and positively influence colleagues

• communication
• relationship-building
• customer focus
• end-to-end payroll processing
• payroll legislation
• payroll systems

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